Bulk Hiring at GHX: Must be a Graduate – Apply Now

Bulk Hiring at GHX: GHX is looking for a Customer Support Analyst with 0-3 years of experience in Hyderabad. This role is open to graduates only and entails supervising exam procedures, ensuring testing protocols are followed, and assisting applicants during the testing process. This position requires exceptional attention to detail, communication, and organization skills.

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Bulk Hiring at GHX – Details

Bulk Hiring at GHX Details:
Company Websitewww.ghx.com
CompanyGHX
RolesCustomer Support Analyst
QualificationGraduate
LocationHyderabad
Work Experience0-3 years
Salary3 – 5 LPA
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Bulk Hiring at GHX
Bulk Hiring at GHX

Bulk Hiring at GHX – Skill & Requirement

Job RoleCustomer Support Analyst
Qualifications:Graduate
Experience:0-3 years
Job Type:Full Time
Location:Hyderabad
Skills/Requirements:
Requirements For Customer Support Analyst :

1. Serves as a primary point of contact for GHX customers communication via phone, email, and Chat.
2. Resolves GHX Support and product issues by participating in inbound Support request triage, routing and resolution as needed.
3. Works directly with Supplier customers and GHX teammates to understand and resolve issues and interaction patterns completely.
4. Provides analysis of customer interactions, tracks and maintain logs of customer concerns and resolutions within the designated Salesforce application. Participates in solution development and enhancement to improve the customer experience.

Skills For Customer Support Analyst :

1. Demonstrate effective troubleshooting skills to identify root cause to provide accurate solution and inform prevention of repeat occurrences.
2. Ability to balance multiple work tasks at the same time and deliver solutions in a timely manner with quality.
3. Self-organization and time management skills with attention to detail.
4. Ability to work collaboratively in a dynamic environment.
5. Customer service and interpersonal skills
To Check & Apply for GHX Important Link (Hyderabad Location)
Apply now


HOW TO APPLY ?

To apply for the GHX Jobs 2024 – interested candidates must follow the procedure outlined below:

  • Click on the “Apply here” button provided below. You will be redirected to company official career page.
  • Click on “Apply Online”.
  • If you have not registered before, create an account.
  • After registration, login and fill in the application form with all the necessary details.
  • Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  • Provide accurate information in your application.
  • Verify that all the details entered are correct.
  • Submit the application process after verification.
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About GHX company :

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe – who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

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Frequently Asked Question?

What skills do you need to be a customer support analyst?

  • Communication is the foundation of any client-facing role.
  • Problem-solving. The cornerstone of your job as a support analyst is to troubleshoot and resolve issues.
  • Empathy.
  • Database management with SQL.
  • On your resume.
  • Optimal system performance.
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What knowledge does the support analyst require?

A support analyst must be well-versed in the technologies used and supported by your firm in order to handle and resolve system issues. This includes understanding various software applications and servers. It also requires understanding network protocols and having hardware experience.

COMMON INTERVIEW QUESTIONS AND ANSWERS
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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.