Mega Walk-In Drive For Helpdesk Associate_ NTT DATA Noida Sector 144
Job Opportunity In Noida.Walk-in Drive At NTT Data For Help Desk Associate Eligibility Criteria – Graduate /Post Graduate With Experience Of 1-4 Years.
- Company – NTT
- Role – Help Desk Associate
- Qualification – Any Graduate / Post Graduate
- Location – Noida
- Experience – 1-4 YEARS
- Provide L1 & L 1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone.
- Activities include recognition, research, isolation, resolution & follow up steps.
- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
- Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
- Sound knowledge of ITIL best practices around Incident & Request Management procedures.
- Qualification: Graduate
- At least 8 Months to 4 years of experience in an Technical support/ Service Desk profile.
- Must posses excellent customer handling skills.
- Good comprehension and writing skills.
- Rotational shifts/Majorly evening shifts . The shift timings can be changed as per client requirement. Additionally, Resources may have to do overtime(paid) and work on weekends based on business requirements. All new hires will be required to successfully complete our Orientation/ process training and demonstrate proficiency of the material.
- Basic Technical Support skills.
HOW TO APPLY?
WALK-IN TO THE FOLLOWING LOCATION ON THE MENTIONED DATE
LOCATION – NOIDA
Date & Time – 10th Feb, 12.30 PM – 5.30 PM
Venue – NTT DATA Services, Plot No. 7, Oxygen Business Park, Tower F, Sector 144, Noida, Uttar Pradesh 201307; Nearest Metro Noida Sector 143.
Contact – Steven Nashcarr
NTT DATA Corporation is a Japanese multinational information technology (IT) service and consulting company headquartered in Tokyo, Japan. It is a partially-owned subsidiary of Nippon Telegraph and Telephone (NTT).
Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967. NTT, following its privatization in 1985, spun off the Data Communications division as NTT DATA in 1988, which has now become the largest of the IT Services companies headquartered in Japan
Walk-in will be conducted on 10th February in their Noida Office for the role of Help Desk Associate This article provides all the necessary information for the Walk-in Interview. For further Details please reach out to the HR (contact information provided above).
FREQUENTLY ASKED QUESTIONS
WHAT IS HELP DESK ASSOCIATE?
A help desk associate provides technical assistance and support to customers, ensuring efficiency and customer satisfaction.
WHO CAN APPLY FOR THE JOB?
Candidates having a graduate degree/ post graduate and with 1-4 years of experience can apply for the post.
CAN FRESHERS APPLY FOR THE JOB?
IS THIS JOB WORK FROM HOME?