April 12, 2024

Freshers Walk in Interview for Customer Service Executive at TCS for Bangalore Location

Overview

TCS is conducting walk in interview for the post of Customer Service Executive for Bangalore Location. Candidate who have completed their graduation in any of the streams can apply for the post.Freshers are eligible to apply.

Job Details

  • Company – TCS
  • Role – Customer Service Executive
  • Qualification – Any Graduate
  • Work Experience – 0- 1
  • Location – Bangalore
  • Interview Date – 19th – 28th December 2022

About Company


Tata Consultancy Services is an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It is a part of the Tata Group and operates in 150 locations across 46 countries. In July 2022, it was reported that TCS had over 600,000 employees worldwide

Job Description For Customer Service Executive at TCS

The company are looking for the role of Customer Service Executive.As a Customer Service Executive, or CSE ,you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

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Roles and Responsibilities For Customer Service Executive at TCS

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
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Desired Candidate Profile

1. Required Qualification – BA, BBA, BBM, B.Com, B.Sc, BCA and MBA (with minimum 50% and
above only)
2. Decent communication and interpersonal skills
3. Good personality and customer handling skills
4. Proficient in English and Kannada
5. Computer savvy and good keyboard skills with accuracy
6. Full time courses only can be considered.
7. Freshers preferred (2019, 2020, 2021 & 2022 Pass-outs)
8. Operational role
9. Not more than 2 years gap during education or employment in total

How to Apply

Candidate who are interested for the interview can walkin to the venue that is given below with their all necessary documents.

Document need to carry

The candidate need to carry all the mandatory documents for the interview –

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1. Resume
2.One Photograph (Passport Size)
3.Copy of Address proof, PAN (PAN is mandatory)
4.Class 10 Mark-Sheet
5.Class 12 Mark-Sheet
6.Bachelor Degree Mark-Sheets, Provisional or Degree Certificate
7.PG Mark-Sheets, Provisional or PG Certificate

Interested candidates can Walk in to the venue that is given below

Location – Bangalore

Date & Time – 19th Dec – 28th Dec, 10.00 AM – 5.00 PM

Venue1:

Passport Seva Kendra, Lalbagh
#45 Prestige Libra
Diagonally opposite to Urvasi theatre
Lalbagh Road, Bangalore.

Contact Person: Mr Md Fazil (8123420316) / Mr Surendran (9480103177)



Venue 2:

Passport Seva Kendra, Saiarcade,

Survey No: 56/P, Opp to Intel Office,

Outer Ring Road, Devarabisanahalli

Marathahalli, Bangalore 560037

Contact Person: Mr Srinivas / Mr Vinay (9483983110)

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