Walk-in Drive at Rapidsoft Technologies from 27th to 30th June 2023 . Any Graduate Candidates apply for the post.
Table of Contents
Complete details are given below:-
- Company – Rapidsoft Technologies Walk in
- Roles – Support Executive
- Qualification – Any Graduate
- Location – Gurgaon
- Work Experience – 0-1
- Salary -1.8 – 3 LPA
ABOUT THE COMPANY
Rapidsoft Technologies is a software development and IT consulting company that provides a range of services to clients worldwide. With its headquarters in the United States and offices in India, Rapidsoft Technologies specializes in delivering innovative solutions in areas such as mobile app development, web development, enterprise software development, cloud computing, IoT solutions, and digital transformation. The company caters to diverse industries, including healthcare, finance, e-commerce, logistics, and more. Rapidsoft Technologies is known for its technical expertise, agile development methodologies, and commitment to delivering high-quality solutions that align with client requirements. They work closely with clients to understand their business needs, provide customized solutions, and ensure timely project delivery. With a focus on emerging technologies and a talented team of professionals, Rapidsoft Technologies aims to help organizations stay ahead in the digital landscape and achieve their business objectives.
What you will be doing as Support Executive?
- Customer Assistance: Responding to customer inquiries, issues, and concerns promptly and professionally. This can be done through various channels such as phone calls, emails, chat platforms, or in-person interactions.
- Troubleshooting: Identifying and resolving customer problems or technical issues by gathering information, troubleshooting the root cause, and providing appropriate solutions or guidance. This may involve working with relevant teams or departments to address complex issues.
- Product Knowledge: Developing a deep understanding of the company’s products or services to provide accurate and relevant information to customers. This includes staying updated on product features, updates, and troubleshooting techniques.
- Documentation and Record-keeping: Maintaining accurate records of customer interactions, inquiries, and resolutions. This may involve using customer relationship management (CRM) systems or other tools to track and document customer support activities.
- Escalation Management: Assessing and managing customer escalations or issues that require intervention from higher-level support or specialized teams. This involves appropriately escalating complex or unresolved issues to ensure timely resolution and customer satisfaction.
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Skills Required For Support Executive
- Excellent Communication Skills: Strong verbal and written communication skills are essential for effectively interacting with customers. Clear and concise communication helps in understanding customer concerns and providing assistance in a professional manner.
- Active Listening: Being an active listener enables a Support Executive to understand customer needs, concerns, and questions fully. This skill helps in providing accurate and relevant solutions and demonstrates empathy towards customers.
- Problem-Solving Abilities: Support Executives should possess strong problem-solving skills to identify the root cause of customer issues and provide appropriate solutions. This involves analyzing information, troubleshooting technical problems, and thinking creatively to resolve customer concerns.
- Patience and Empathy: Dealing with customer inquiries and issues can sometimes be challenging. Patience and empathy are essential traits that help Support Executives remain calm and understanding while addressing customer concerns, ensuring a positive customer experience.
- Technical Aptitude: Depending on the nature of the support role, having technical aptitude and a basic understanding of relevant software, hardware, or systems can be advantageous. This allows Support Executives to troubleshoot technical issues effectively and provide appropriate guidance to customers.
HOW TO APPLY FOR THE WALK IN INTERVIEW?
To apply for the Rapidsoft Technologies (Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR GURGAON LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|Experience||0 – 1 years|
|Contact no.||Apoorva ( 01246902601 )|
|Date||27 June – 30 June|
|Time||10.30 AM – 5.30 PM|
|walk-in Address:||Plot No, 872, Udyog Vihar Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana|
|Click Here to Download Previous Year Placement Exam Questions Papers for TCS, Infosys, Wipro, Cognizant and more along with detailed solution.|
Rapidsoft Technologies (walk-in) – Frequently Asked Question?
What is Rapidsoft Technologies Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary at Rapidsoft Technologies for freshers?
The average of 1.8 – 3 LPA is based on the reports of Glassdoor and Ambition Box.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.