April 11, 2024

OVERVIEW

Wipro Ltd. is conducting Walk-in Interviews at Gurgaon For Associates-Back Office-Non Voice (US HR Operation). The candidate should be Graduate to apply for the post.

JOB OPENING AT WIPRO

JOB DETAILS

  • Company – Wipro
  • Role – Associates-Back Office-Non Voice (US HR Operation).
  • Qualification – Any Graduate
  • Work Experience – 0-5 Years
  • Location – Gurgaon
  • Salary – 2 – 2.75 Lpa

JOB RESPONSIBILITIES

  • Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
  • Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
  • Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
  • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
  • Follow standard processes and procedures to resolve all client queries.
  • Resolve client queries as per the SLAs defined in the contract.
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines.
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REQUIRED SKILLS/QUALIFICATIONS

  • Any Graduate from any relevant field.
  • Good communication skills.
  • Any/Basic MS Excel Skills.

HOW TO APPLY?

To Apply For The Post Candidate need to walkin to the below mentioned address.

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TIME AND VENUE FOR THE INTERVIEW

LOCATION – GURGAON

31st May, 11.00 AM – 2.00 PM

Building 2, Candor Tech Space, IT/ITES,SEZ, Tikri, Sector-48, Gurgaon – 122001

Contact – Sandeep Sharma (9899461736)

ABOUT COMPANY

Wipro is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies. Wipro’s capabilities range across cloud computing, computer security, digital transformation, artificial intelligence, robotics, data analytics, and other technology consulting services to customers in 167 countries.

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The company was incorporated on 29 December 1945 in Amalner, India, by Mohamed Premji.In 1966, after Mohamed Premji’s death, his son Azim Premji took over Wipro as its chairperson at the age of 21.

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