Baroda Global Shared Services Limited (BGSS) is conducting a walk-in recruitment drive for the Domestic Voice Process role. The position involves handling inbound and outbound customer calls, addressing queries, resolving complaints, and maintaining accurate data records.
Table of Contents
Baroda Global Shared Service Walk-in Recruitment – Overview
| Baroda Global Shared Service Walk-in Recruitment Details: | |
| Company | Baroda Global Shared Service |
| Role | Domestic VOICE Process |
| Qualification | 12th pass |
| Location | Vadodara |
| Work Experience | 0-1 years |
| Salary | 1-2 Lacs P.A. |
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Baroda Global Shared Service Walk-in Recruitment – Skill & Requirement
| Job Role: | Domestic VOICE Process | ||||
| Qualifications: | 12th pass | ||||
| Experience: | 0-1 years | ||||
| Job Type: | Full Time | ||||
| Location: | Vadodara | ||||
| Skills/Requirements for Domestic VOICE Process : | |||||
| Skills: 1.Ability to attentively listen and understand customer needs without interrupting. 2.Clear articulation with correct pronunciation to ensure customers understand the information. 3.Understanding the customer’s perspective and resolving issues calmly. 4.Ability to assess issues and provide solutions effectively. 5.Addressing customer complaints tactfully and professionally. Requirements: 1.Proficiency in the regional language is often essential. 2.Basic to intermediate fluency in Hindi or English for communication with customers. 3. Familiarity with Microsoft Office tools and CRM systems. 4.Experience with call center software or systems (training may be provided). 5.Ability to type quickly and accurately. | |||||
HOW TO APPLY FOR Baroda Global Shared Service Walk-in Recruitment address details ?
| FOR Vadodara LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Role | Domestic VOICE Process |
| Experience | 0 -1 years |
| Contact No. | Kapil / Harshavardhan |
| Date | 21st November – 30 November |
| Time | 9.30 AM – 4.30 PM |
| walk-in Address: | Baroda Global Shared Services Ltd. 4th Floor, Indra Complex, Near Spandan Circle, Sindhwai Mata Road, Manjalpur, Vadodara (GJ) |
About Baroda Global Shared Service Company
BGSS specialises in running the standardising back office processes and ensuring high volumes of operations are carried out in timely and accurate manner. The Specialised staff at BGSS has been trained on the global best practices and use the latest tools and technology to provide the best productivity levels with best in class Turn around Time while also maintaining the highest standards of regulatory compliance.
| Apply for Job Base on Location,Role & Qualification | ||
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Frequently Asked Question?
What is the job description of a domestic voice process?
Gather the Feedback from Customer & Maintain Long Lasting Relationship. Handle inbound & Outbound calls from customers in a professional and courteous manner. Listen attentively to customer inquiries, concerns, and feedback. Provide accurate information and solutions to customer queries.
Is voice process a good career?
Voice Process Support jobs have a good pay structure even at the entry level in comparison to other industries. Even candidates with only a higher secondary degree are eligible for these jobs which means women without any experience can also apply for them.
What is a domestic process job?
A domestic voice process is a type of BPO wherein a customer service agent deals with customers within the same country where the BPO is located. In this role, inbound and outbound calls with customer are conducted in the local or national language.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
