Telus International Walk in Drive 2024: Technical Chat Representative for Any Graduate

Telus International Walk in Drive : Telus International is hosting walk-in drives in Noida on November 4th and 5th. Candidates with 1 to 4 years of experience are invited to apply, and the opportunity is open to all graduates.

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Telus International Walk in Drive – OVERVIEW

Telus International Walk in Drive Details
Company Websitewww.telusinternational.com
CompanyTelus International (walk in)
RolesTechnical Chat Representative
QualificationAny Graduate
LocationNoida
Work Experience1 – 4 years
Salary3-3.75 Lpa
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Telus International Walk-In Drive
Telus International Walk-In Drive

Telus International Walk in Drive – Skills & Requirements:

Job Role:Technical Chat Representative
Qualifications:Any Graduate
Experience:1 – 4 years
Job Type:Full Time
Location:Noida
Skills/Requirements for Technical Chat Representative :
Skills:

1. Familiarity with software, basic troubleshooting, and an understanding of technical products or services relevant to the company. Quick adaptability to new technology and tools is essential.
2. Strong grammar, clarity, and the ability to convey complex technical concepts in a simplified, friendly manner. Attention to detail is crucial to avoid miscommunication.
3. Analytical thinking and the ability to diagnose and resolve issues efficiently. This includes a patient, methodical approach to troubleshooting while guiding customers through solutions.
4. Capability to handle multiple chats simultaneously without compromising quality, along with prioritizing issues based on urgency and complexity.

Requirements:

1. Address customer issues and inquiries through chat, offering solutions for technical problems related to the company’s products or services.
2. Quickly identify the root cause of problems using standard procedures and troubleshooting techniques, guiding customers through step-by-step solutions.
3. Accurately log each chat session, noting key details, solutions provided, and any unresolved issues to maintain customer records and support continuous improvement.
4. Recognize situations that require advanced troubleshooting or specialized support, escalating cases to senior technical teams when necessary.

HOW TO APPLY FOR Fortis WALK IN Drive ADDRESS DETAILS ?

FOR Noida LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
RoleTechnical Chat Representative
Experience1 – 4 years
QualificationAny Graduate
ContactNeeraj Salariya
Date4th November – 5th November
Time 12.00 PM – 4.00 PM
walk-in Address:Telus International, UG Floor, Tower 6, Candor Techspace, Noida Sector 135, Uttar Pradesh

ABOUT Telus International

Telus International is a leading provider of digital customer experience and business process solutions. Headquartered in Canada, Telus International operates globally, serving a diverse range of industries including technology, telecommunications, finance, healthcare, and retail. They offer a comprehensive suite of services including customer service, technical support, sales, and back-office support, leveraging advanced technologies like artificial intelligence and automation to enhance efficiency and customer satisfaction. Telus International is known for its commitment to delivering exceptional customer experiences and fostering a culture of innovation and excellence within its workforce.

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Frequently Asked Question?

What is Telus International Walkin Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

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What is the average salary for freshers?

The average of 3-3.5 Lacs P.A  is based on the reports of Glassdoor and Ambition Box.

Is TELUS International a good company?

TELUS International has an employee rating of 3.6 out of 5 stars, based on 3,797 company reviews on Glassdoor which indicates that most employees have a good working experience there.

What is TELUS full company name?

Telus Corporation is a conglomerate, and its wholly owned principal subsidiary is Telus Communications Inc (TCI), according to the 2010 Telus annual report.

DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.