Jobs in Mr. Cooper Group for freshers: Leading professional services company Mr. Cooper Group is hiring right now in Bengaluru for the role of Customer Service Associate – Voice Candidates with 0-3 years of experience can apply for this position, and those with a Any Graduate Candidate are also eligible. For this position, an annual compensation of between 3 to 5 lakhs is expected.
Table of Contents
Jobs in Mr. Cooper Group for freshers – Overview
| Jobs in Mr. Cooper Group for freshers – Details | |
| Company Website | www.mrcoopergroup.com |
| Company | Mr. Cooper Group |
| Roles | Customer Service Associate – Voice |
| Qualification | Any Graduate |
| Location | Bengaluru |
| Work Experience | 0-3 years |
| Salary | 3 to 5 lakhs |
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Jobs in Mr. Cooper Group for freshers – Skills/Requirements
| Job Role: | Customer Service Associate – Voice | ||||
| Qualifications: | Any Graduate | ||||
| Experience: | 0 to 3 Years | ||||
| Job Type: | Full Time | ||||
| Location: | Bengaluru | ||||
| Skills/Requirements: | |||||
| Skills: 1.The ability to speak clearly and professionally over the phone. 2.Understanding consumer needs and responding appropriately. 3.Quickly resolve client concerns or complaints. 4.Approaching customer encounters in a calm and sympathetic manner. 5.Managing calls while traversing systems and paying attention to detail. Requirements: 1. Engage with customers via Voice or Chat or Email to address inquiries, concerns, and requests related to mortgage products, services, and account information. 2. Provide accurate and detailed information about mortgage options, interest rates, loan terms, and other relevant details to assist customers in making informed decisions. 3. Guide customers through our online platforms and self-service tools, assisting with account setup, payments, document submission, and other digital activities. 4. Assist Customer Service Associate I – voice in their day-to-day task. 5. Collaborate with internal teams (loan officers, underwriters, account managers) to resolve complex customer issues via voice; escalate cases as necessary. 6. Ensure all voice interactions are handled professionally, efficiently, and in compliance with company policies and industry regulations. 7. Maintain detailed records of customer interactions, transactions, and inquiries using the company’s CRM system. 8. Participate in ongoing training sessions to enhance product knowledge, communication skills, and customer service techniques. | |||||
| To Check & Apply for Mr. Cooper Group (Bengaluru) Important Link | |||||
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HOW TO APPLY FOR Mr. Cooper Group ?
To apply for the Jobs in Mr. Cooper Group – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
About Mr. Cooper Group company :
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Jobs in Mr. Cooper Group – Frequently Asked Question?
What is Mr. Cooper Group Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 3 lpa-5 lpa is based on the reports of Glassdoor and Ambition Box
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.