Interested candidates can attend the walk-In Interview at the venue and timing details below, along with their updated CV.
Table of Contents
WeRize WALK IN Drive – Overview
- Company – WeRize WALK IN
- Roles – Customer Support Executive
- Qualification – Any Graduate
- Location – Bangalore
- Work Experience – 1 – 3 years
- Salary – 3-3.5 Lacs P.A.
ABOUT WeRize COMPANY
WeRize is a technology-driven financial services platform that focuses on providing innovative solutions for credit, insurance, and financial management. They aim to empower individuals and businesses by offering access to affordable financial products and services. WeRize leverages technology to streamline processes, reduce costs, and enhance customer experiences, making financial services more accessible and convenient for all.
WeRize WALK IN Drive – Roles & Responsibilities For Customer Support Executive
- Responding to customer queries in a timely and accurate way, via phone, email or chat.
- Provide excellent customer service and high quality experience and respond promptly to customer inquiries.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Take accountability to learn and understand about the company products inside and out.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Customer Engagement: Maintain a positive, empathetic, and professional attitude when communicating with customers, ensuring their needs are met.
- Email Support: Provide excellent customer service and a high-quality experience by responding promptly and professionally to customer inquiries via email.
- Product Knowledge: Take accountability for learning and understanding our company’s products inside and out to provide informed assistance.
- Process Improvement: Take the initiative to identify areas for process improvement and contribute to the betterment of the support process.
- Record Keeping: Maintain accurate records of customer interactions, transactions, comments, and complaints for reference and analysis.
- Resourceful Support: Provide the best customer service possible with the available resources, aiming to convince and retain customers effectively.
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WeRize WALK IN Drive – Skills Required For Customer Support Executive
- Strong communication skills to effectively interact with customers.
- Empathy and patience to understand and resolve customer issues.
- Problem-solving abilities to address customer concerns efficiently.
- Knowledge of the product or service to provide accurate information.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficiency in using customer support software and tools for tracking and resolving issues.
HOW TO APPLY FOR THE WeRize WALK IN Drive ?
To apply for the WeRize WALK IN Drive Interview Candidate need to walk in to the Venue that is given below.
FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support Executive |
| Experience | 1 – 3 years |
| Contact no. | Sarumathi Selvarajan ( 8951774281 ) |
| Date | 26 February – 4th March |
| Time | 10.00 AM – 5.30 PM |
| walk-in Address: | Classic Converge Building #251, 5th Main, 17th cross, Sector 06, HSR layout, Bengaluru, KA, 560102 |
WeRize WALK IN Drive – Frequently Asked Question?
What is WeRize Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 3-3.5 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
What is the work of customer support executive?
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies.
Is customer service executive a good career?
Ultimately, a career as a customer support executive offers a dynamic and people-oriented path where individuals can contribute to the success of an organization, develop valuable skills, and make a difference in the lives of customers.
What are the 7 qualities of good customer service?
- 21 key customer service skills
- Problem solving skills. Customers do not always self-diagnose their issues correctly. …
- Patience. Patience is crucial for customer service professionals. …
- Attentiveness. …
- Emotional intelligence. …
- Clear communication skills. …
- Writing skills. …
- Creativity and resourcefulness. …
- Persuasion skills.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.