Sutherland is hiring Customer Associate Non Voice Process International for Bhopal Location.Candidate should be under graduate/ 12th pass to apply for the post.
Table of Contents
- Company – Sutherland
- Role – Customer Associate Non Voice Process International
- Qualification – Any Graduate/ Under Graduate/ 12 th Pass
- Work Experience – 0- 4 Years
- Location – Bhopal
- Salary – 1-3 Lpa
- Interview Date – 31st May – 2nd June
Sutherland Global Services, commonly known as Sutherland, is a global business process outsourcing (BPO) and technology services company. It offers a wide range of services, including customer care, technical support, data analytics, and back-office operations to various industries such as telecommunications, healthcare, banking, retail, and technology.
Founded in 1986 by Dilip Vellodi, Sutherland started as a small IT consulting firm in Rochester, New York. Over the years, it has grown into a multinational corporation with operations in more than 20 countries and employing tens of thousands of people worldwide.
Sutherland specializes in providing customer-centric solutions and improving business processes for its clients. The company uses advanced technologies, automation, and analytics to enhance operational efficiency, reduce costs, and deliver excellent customer experiences. It leverages its expertise in customer engagement, digital transformation, and technology integration to help businesses stay competitive in a rapidly evolving market.
Job Description For Customer Associate Non Voice Process International
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Roles And Responsibilities For Customer Associate Non Voice Process International
- Handle queries and complaints of the Amazon related to products
- Transaction handling Services, Problem Solving Efficiency
- Numerical Ability, High level of accuracy
- Energetic, friendly and approachable individuals that understand the impact of great customer service
- Responsible to deliver high quality and productivity results that meet the identified targets
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customer
1. Candidate should be ok with work from office.
2. Communication should be excellent
3. Shift Timings: Rotational 6 pm till 8 am IST
4. Qualification Required: Undergraduate, Graduate, Postgraduate (excluding freshers from BE, Btech, BCA, MCA)
How to Apply
Candidate who are interested for the interview can walkin to the venue that is given below with their all necessary documents.
Interested candidates can Walk in to the venue that is given below
Location – Bhopal
31st May – 02nd Jun, 9.30 AM – 5.30 PM
Venue Details : Sutherland, 1st floor IT Building. Plot NO C-4 Badwai, Airport Rd, Gandhi Nagar, Bhopal, Madhya Pradesh 462033 Contact Person: Geetika – 8459927015
Contact – Geetika (8459927015)
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